777com Privacy Policy – Your Data, Handled Carefully

1 Introduction

Welcome to the 777com Privacy Policy. This document explains how 777com ("we", "us", "the platform") handles the personal information of players who use our sports betting website and mobile application. If you are based in Pakistan and have registered a 777com account, placed a bet, made a PKR deposit or simply browsed our platform, this policy applies to you.

We take data privacy seriously. Our approach is straightforward: we collect what we genuinely need to operate your account and deliver our services, we protect it properly and we do not sell it or share it with anyone outside of what is necessary to run the platform. This policy is written in plain English because we want you to actually understand it, not just scroll past it.

This Privacy Policy should be read alongside our Terms and Conditions, which together form the complete agreement between you and 777com. By registering an account or continuing to use the platform, you acknowledge that you have read this policy and understand how your data is handled.

2 Data We Collect

We collect personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically when you interact with the website or app, and information received from payment processors when you make a deposit or withdrawal in PKR.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile number
• Identity documents submitted for verification purposes (CNIC or equivalent)
• Preferred payment method details (JazzCash account number, Easypaisa number, bank account details for Bank Transfer or Raast ID)
• Deposit and withdrawal amounts and transaction history
• Betting history, selected markets and settled bet records
• Any messages or documents you send to the support team

Information collected automatically:

• Device type, operating system and browser version
• IP address and approximate location (city level)
• Pages visited, time spent on the platform and navigation patterns
• App version, session duration and in-app actions
• Cookie and tracking data (see Section 6 for full details)

3 Why We Use Your Data

Every piece of data we collect is used for a specific, legitimate reason. Below is a straightforward breakdown of the purposes for which your personal information is processed on the 777com platform.

We do not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable law.

4 Payment Data and PKR Transactions

When you make a deposit or withdrawal on 777com — whether through JazzCash, Easypaisa, Raast, Bank Transfer or any other supported PKR payment channel — transaction data is processed by our payment service providers. These providers operate under their own privacy policies and security standards and are contractually required to handle your data only for the purpose of processing the specific transaction.

777com does not store your full JazzCash PIN, Easypaisa password or bank account credentials on our servers. What we retain is the transaction reference, the amount in PKR, the timestamp and the payment method type — enough to maintain your account balance and transaction history, and to investigate any discrepancy if one arises.

All payment data in transit between your device, our platform and our payment processors is protected by industry-standard TLS encryption. Transaction records are stored in encrypted form and accessible only by authorised 777com staff with a legitimate operational need.

5 Data Sharing with Third Parties

We do not sell, rent or trade your personal data. The only circumstances under which your information is shared with outside parties are described below, and in each case the sharing is limited strictly to what is required for that specific purpose.

• Payment processors: JazzCash, Easypaisa, Raast and Bank Transfer partners receive only the transaction data they need to process your specific deposit or withdrawal.
• Identity verification providers: Where a third-party KYC (Know Your Customer) service is used to verify your identity documents, that provider receives only the relevant document images and the result is returned to 777com. The provider does not retain your data beyond what their own terms permit.
• Analytics and platform tools: Anonymised or aggregated usage data may be shared with analytics providers to help us understand how the platform is used and where it can be improved. This data cannot be used to identify you personally.
• Legal obligations: We may be required to disclose certain data to law enforcement or regulatory authorities if compelled to do so by applicable law or a valid legal order. We will always assess such requests carefully and disclose only the minimum data required.
• Business transfers: In the event of a merger, acquisition or restructuring of 777com's business operations, player account data may be transferred to the successor entity. You will be notified before such a transfer takes effect and will have the option to close your account if you do not wish your data to be transferred.

6 Cookies and Tracking Technologies

777com uses cookies and similar tracking technologies on our website and within the mobile app. Cookies are small text files stored on your device that help the platform recognise you, remember your preferences and operate correctly. Below is a summary of the types we use.

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session and enabling secure transactions. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Collect anonymised data about how pages are used — which sections are visited most, how long sessions last and where errors occur. This helps us fix issues and improve the betting experience.
• Functional cookies: Remember your display preferences, chosen language and notification settings so you do not have to reconfigure them on each visit.
• Analytics cookies: Used to understand overall traffic patterns on the platform. Data collected through analytics cookies is aggregated and does not identify individual players.

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core betting and account features of 777com, but some personalisation features may not work as expected.

7 How Long We Keep Your Data

We retain your personal data only for as long as is necessary for the purposes set out in this policy or as required by applicable law. The general retention periods we apply are as follows:

• Account data: Retained for the duration of your account and for five (5) years after account closure, to meet our record-keeping obligations.
• Transaction records: PKR deposit, withdrawal and betting records are retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents: Retained for as long as your account is active and for five (5) years thereafter. If a verification request is declined, documents are deleted within 90 days.
• Support correspondence: Retained for three (3) years after the last interaction, or longer if the query relates to a dispute that remains unresolved.
• Marketing preferences: Retained until you withdraw your consent or close your account, whichever comes first.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8 How We Protect Your Data

The security of your personal information is something we invest in seriously. 777com employs a range of technical and organisational measures to protect your data against unauthorised access, loss, misuse or alteration.

• TLS encryption: All data transmitted between your device and 777com's servers is encrypted using TLS (Transport Layer Security). This protects your login sessions, payment information and personal details in transit.
• Encrypted storage: Sensitive data at rest — including payment details and identity documents — is stored in encrypted form. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within 777com's systems is restricted on a need-to-know basis. Staff members can only access the data required for their specific role, and all access is logged and audited.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts to add an additional layer of security beyond their password.
• Fraud monitoring: Automated systems monitor for unusual account activity — such as login attempts from new locations, large rapid withdrawals or changes to payment details — and flag these for review.

9 Your Privacy Rights

As a 777com player you have meaningful rights over your personal data. We are committed to honouring these rights and responding to requests promptly — typically within 30 days of receiving a valid request via our support team.

10 Minors and Under-18 Users

777com is strictly an adult platform. Our sports betting services are available only to individuals who are 18 years of age or older. We do not knowingly collect, process or retain personal data from anyone under the age of 18.

During registration, players are required to confirm their age. Where age verification is triggered, we will request appropriate documentation before the account is permitted to place bets or make deposits. If we become aware that a minor has created an account or provided personal information, that account will be closed immediately, any balance will be returned to the verified payment source and all associated data will be deleted.

If you are a parent or guardian and believe a minor in your care has registered on 777com, please contact us via live chat immediately so we can investigate and take the necessary steps. More guidance on managing gaming activity and access is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

777com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal requirements. When we make material changes — changes that meaningfully affect how your data is used — we will notify registered players via the email address associated with their account and display a notice on the platform before the changes take effect.

Minor changes, such as rewording for clarity, correcting typographical errors or updating contact information, may be made without advance notice. The "last updated" date at the top of this page will always show when the policy was most recently revised.

Your continued use of the 777com platform after an updated policy has been posted constitutes your acceptance of the revised terms. If you do not agree with the changes, you should contact support to discuss your options or close your account.

12 Contact and Privacy Queries

If you have any question about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, our support team is ready to help. Live chat is available 24 hours a day, 7 days a week directly on the 777com website and within the mobile app — it is the fastest way to get a response, usually within a few minutes.

For written queries you can reach the team at [email protected]. Please include your registered account email address and a brief description of your query so we can route it to the right person quickly. For data access or deletion requests, please also include a clear statement of which right you wish to exercise.

We aim to respond to all privacy-related requests within 30 days. If a request is complex or involves a large volume of data, we will acknowledge receipt within 5 working days and keep you updated on progress. General account queries, betting questions and promotion details are covered on our FAQ page.